2018 Regional Policy Dialogue: Digital Transformation of the Health Sector
Session 6: Leading Change for Digital Transformation
People are the most critical and challenging aspect of digital transformation. Adopting new technologies requires changes in processes and culture, which can be confusing and frustrating for patients and providers. Leading and managing this change is critical to success. In this session, we will discuss both research, experiences, and tools for leading and managing change for digital transformation from the providers', patients' and leaders' perspectives.
Documents
In this presentation, Analía discussed how the Hospital Italiano engaged in successful behavior change strategies to promote the adoption of EHRs.
In this session, Gloria Ortega reviewed her experience of leading digital transformation in the private sector. She included recommendations of what to look out for to ensure a successful implementation of a behavior change strategy.
Hwang’s presentation discussed a successful example of EHR implementation in Seoul National University Bundang Hospital.