Social Digital: Digital Transformation to provide better social and health services
Digital transformation provides us all with an opportunity to deliver more and better social services to citizens. Digital tools can support us to apply data to improve the quality, efficiency, and safety of services in the region.
In healthcare, for example, electronic health record (EHR) systems allow both the patient and health professionals to access key information to improve the quality of care and avoid unnecessary expenses. Likewise, interventions applying artificial intelligence (AI) can facilitate the work of health personnel by expanding their coverage and quality of their services.
The Social Digital initiative of the Inter-American Development Bank (IDB) proposes to research and share digital solutions that enhance the services offered by governments and improve the experience of citizens.
Discover examples of digital solutions, many of them featuring Latin American governments, which show how digital transformation can enhance social services. In this section, you can access projects in your area of interest, contribute to an existing project, or share your solution with the +Digital community.
In our comprehensive resource section, you can access tools, technical recommendations, guides, and more to support implementation of digital tools in social services. You can also share your resources with the +Digital community it in this section!