MEASURE Evaluation - Health Information System Stages of Continuous Improvement Toolkit: Stages Measurement Scale

This “Scale for Measuring the Health Information System Stages of Continuous Improvement” is the first of three parts of a toolkit that countries or organizations can use to assess, plan, and prioritize investments to strengthen a health information system (HIS), based on where the HIS is now and where they want it to be. The scale outlines five domains, 13 associated components and 39 sub-components, spelling out attributes of improvement across five stages of progress toward a high-functioning system. The scale can be used to develop a roadmap for HIS improvement aligned with an HIS strategic plan or a health systems plan.

An assessment tool and a users’ guide to accompany this scale are also available. These guide users through an assessment process that either external or internal evaluators can conduct. The process should involve stakeholders from across the health system. The assessment tool identifies where a given HIS falls in each domain, component and sub-component of the scale.  The users’ guide then identifies corresponding tools and resources to support improvement in any given domain.