Unified electronic health record (EHR) implementation process in Bogota

Interoperability is one of the guiding principles of digital transformation and has already shown results in terms of greater equity and accessibility, by allowing healthcare providers, including the most vulnerable people, to have access to medical records. Along these lines, the city of Bogota undertook since 2016 a process to create a unified electronic health record system. Effectively, the process enables the interoperability of the information systems of the city's integrated public health services network and became the roadmap for future national interoperability. This document describes the development of this experience, highlighting achievements, successes, challenges and lessons that can be used for the implementation of other experiences in the region.


Click here to download the full report (available in Spanish)

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Additional Information

Interoperabilidad, Salud digital, Servicios de salud, Acceso a información
Research & Publications
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